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PT Dibimbing Digital Indonesia
Kota Administrasi Jakarta Selatan, Indonesia
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082113174667
tsaniakautsar@dibimbing.id

Dibimbing.id strated as a platform to bridge the gap between education and employment in Indonesia. Today is supports thousand of learners, mentor and hiring pa... Selengkapnya...

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Product Operation Intern

PT Dibimbing Digital Indonesia 0Pelamar
Penempatan: Kota Administrasi Jakarta Selatan
2 Orang Dibutuhkan
Durasi Magang : 6 Bulan
Tanggal Mulai Magang : 08 September 2025
Tanggal Selesai Magang : 09 Maret 2026
Tipe Magang : Umum
Metode Magang : Hybrid
Lamar
Diposting pada 11 Juni 2025 WIB•28 hari lagi
Jenjang : Sarjana/S1 Prodi : Semua Prodi IPK Minimal : 3.2 Minimal Semester : 7
Tanggal Buka : 11 Juni 2025 WIB Tanggal Tutup : 24 Juli 2025 WIB
1. Final-year student or min. 7th semester student all major (If related fields is a plus)
2. Strong analytical thinking and problem-solving skills with attention to detail.
3. Proficient in using Google Environment Tools
4. Good communication skills
5. Highly organized, proactive, and able to work both independently and in a team environment.
6. Interest in product development, user operations, and B2C customer experience.
7. Willingness to learn, adapt quickly, and work in a dynamic, fast-paced environment.
As a Product Operation Intern (B2C), you will play a key supporting role in ensuring the smooth operation and execution of product initiatives targeted at individual users. You will assist the Product and Operations teams by managing data, coordinating tasks across departments, and ensuring that the B2C product experience runs efficiently and effectively.
1. Assist in monitoring product performance metrics and generating regular operational reports.
2. Collaborate with cross-functional teams (Marketing, Sales, and Tech) to ensure successful implementation of product features and campaigns.
3. Help identify and troubleshoot operational issues affecting the user experience and assist in coordinating solutions.
4. Organize and update documentation related to product workflows, standard operating procedures (SOPs), and task tracking.
5. Support the preparation and coordination of user feedback collection, usability testing, and other research initiatives.
6. Participate in internal meetings and contribute to discussions with data-backed insights and process improvement ideas.
7. Support daily operational tasks to maintain a high-quality experience for B2C users.

  • Mampu memantau metrik performa produk dan menyusun laporan operasional secara rutin untuk mendukung evaluasi dan pengambilan keputusan.

  • Mampu berkolaborasi dengan tim lintas fungsi (Marketing, Sales, dan Tech) guna memastikan pelaksanaan fitur dan kampanye produk berjalan sukses.

  • Mampu mengidentifikasi dan membantu menangani isu operasional yang berdampak pada pengalaman pengguna, serta mengoordinasikan solusi secara efektif.

  • Mampu mengatur dan memperbarui dokumentasi terkait alur kerja produk, prosedur operasional standar (SOP), dan pelacakan tugas.

  • Mampu mendukung persiapan serta pelaksanaan pengumpulan feedback pengguna, uji coba kegunaan (usability testing), dan inisiatif riset lainnya.

  • Mampu memberikan kontribusi dalam pertemuan internal melalui insight berbasis data dan ide-ide untuk peningkatan proses.

  • Mampu menjalankan tugas operasional harian untuk menjaga kualitas pengalaman pengguna B2C tetap tinggi dan konsisten.