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PT Dibimbing Digital Indonesia
Kota Administrasi Jakarta Selatan, Indonesia
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082113174667
tsaniakautsar@dibimbing.id

Dibimbing.id strated as a platform to bridge the gap between education and employment in Indonesia. Today is supports thousand of learners, mentor and hiring pa... Selengkapnya...

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CRM Campus

PT Dibimbing Digital Indonesia 0Pelamar
Penempatan: Kota Administrasi Jakarta Selatan
1 Orang Dibutuhkan
Durasi Magang : 6 Bulan
Tanggal Mulai Magang : 08 September 2025
Tanggal Selesai Magang : 09 Maret 2026
Tipe Magang : Umum
Metode Magang : Hybrid
Lamar
Diposting pada 11 Juni 2025 WIB•28 hari lagi
Jenjang : Sarjana/S1 Prodi : Semua Prodi IPK Minimal : 3.2 Minimal Semester : 7
Tanggal Buka : 11 Juni 2025 WIB Tanggal Tutup : 24 Juli 2025 WIB
  • Currently pursuing a degree in Marketing, Business Administration, IT, or a related field.
  • Basic understanding of CRM tools (e.g., Salesforce, HubSpot, Zoho, or similar).
  • Proficient in Microsoft Excel or Google Sheets; experience with data handling is a plus.
  • Strong analytical skills and attention to detail.
  • Good communication skills and a team player.
  • Familiarity with basic social media analytics.
  • Basic knowledge of graphic design tools such as Canva and Capcut, or willingness to learn.
1. Campaign Execution
Support the development and execution of email/SMS marketing campaigns using CRM tools.
Monitor performance metrics (e.g., open rates, click-through rates) and prepare reports.
2. Customer Journey Mapping
Assist in mapping customer journeys and identifying areas for improvement in CRM workflows.
3. Cross-Team Collaboration
Collaborate with marketing, sales, and customer support teams to align CRM strategies with overall business goals.
4. Support & Documentation
Help document CRM processes, workflows, and best practices.
Assist in troubleshooting and supporting CRM users when needed.

  1. CRM Campaign Execution & Analysis
    – Gaining hands-on experience in developing and running email/SMS marketing campaigns using CRM tools, while learning how to analyze performance metrics like open and click-through rates.

  2. Customer Journey Mapping & Optimization
    – Strengthening strategic thinking by assisting in mapping customer journeys, identifying gaps, and suggesting improvements to enhance user experience and engagement.

  3. Cross-Functional Collaboration
    – Enhancing teamwork and communication skills by collaborating with marketing, sales, and customer support teams to ensure CRM efforts align with broader business objectives.

  4. CRM Process Documentation & Support
    – Building attention to detail and system understanding by helping document CRM workflows, guidelines, and best practices for team use.

  5. Technical Support & Troubleshooting
    – Developing problem-solving skills through assisting users with CRM-related issues and ensuring smooth system usage across departments.